UNSWORTH, Kristene; AXELSSON, Ann-Sofie; GOGGINS, Sean; MASCARO, Christopher. Exercising Control: A Comparative Study of Government Agencies and their Relationships with the Public Using Social Media. AoIR Selected Papers of Internet Research, [S. l.], v. 2, 2012. Disponível em: https://spir.aoir.org/ojs/index.php/spir/article/view/8221. Acesso em: 25 apr. 2024.