MCKIE, Indra Ayu Susan; NARAYAN, Bhuva. COMMUNICATING A TRUSTWORTHY ONLINE ORGANISATIONAL IDENTITY WITH CHATBOTS. AoIR Selected Papers of Internet Research, [S. l.], v. 2019, 2019. DOI: 10.5210/spir.v2019i0.11010. Disponível em: https://spir.aoir.org/ojs/index.php/spir/article/view/11010. Acesso em: 18 apr. 2024.