@article{Koene_Perez Vallejos_Webb_Patel_2017, title={Human Agency on Algorithmic Systems}, url={https://spir.aoir.org/ojs/index.php/spir/article/view/10072}, abstractNote={The majority of large web service platforms promote service personalization as a means of providing user convenience. Parameter settings are commonly inferred from user behavior rather than explicit requests. As a consequence, users have little direct control of the system behavior. In this paper we discuss the implicit trade-off between user convenience and agency over the online experience. We will present results from multi-stakeholder engagement workshops exploring concerns and routes to solutions as raised by participants from industry, civil-society, teachers and academics. Finally, we will place these results within the context of the wider debate about User Trust on the internet and specific efforts to develop a standard on algorithm bias considerations.}, journal={AoIR Selected Papers of Internet Research}, author={Koene, Ansgar and Perez Vallejos, Elvira and Webb, Helena and Patel, Menisha}, year={2017}, month={Oct.} }